Post Migration Issue - DropBox

Synopsis: Post Migration Issue - DropBox

Published December 15th, 2025
Last Modified: December 15th, 2025

Issue Symptons:
  • Drop Box totally not working / broken after profile migration.
  • User lost permissions to DropBox folders after migration.
  • Saving data to DropBox shares don't sync to cloud.





    • Troubleshooting Sections

      1.) ProfWhiz Support Ticket

      2.) Data Back Up

      3.) Uninstall DropBox

      4.) DropBox Metadata Clean Up

      5.) Fresh Install

    ProfWhiz Support Ticket.

      This is the response from ProfWhiz Support:

        Hi Grug,

        Unfortunately, DropBox, uses an extra layer of proprietary encryption, and will need to be reinstalled after the migration.

        Many thanks,

        Dan.

        ForensiT Support
        ForensiT Software Limited


    Data Back Up

        placeholder Rename current DropBox local folders.

    Uninstall DropBox

      Place Holder

    DropBox Metadata Clean Up

    • Remove any left over folders in the ProgramFiles(x86) directory.

    • Rename dropbox folders in %appdata% local and %appdata% roaming.

    • Reg Key thing in Explorer Shell

    Fresh Install

    • Reboot
    • Fresh Install

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